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Post by Alucard Crinos on Jun 29, 2010 15:34:10 GMT -5
This thread is designed to outline the responsibilities of each staff group as well as allow members an insight at to what staff member they should speak to regarding certain questions and or problems. The break down is meant to help each person understand the work load certain positions entail as well as help those who wish to become staff members choose which position is best for them.
Administrators
As of this moment there shall be two Administrators. One of which is the owner of the site, the main admin. The second admin position is also filled. Admins are the ones who are required to have the most free time to put into the site. Please take into consideration how much time and effort being an Admin requires before posting an application. Admins need to be on the site for at least an hour at a time for a minimum of three days.
The purpose of the two Admins is to over see the entire site. This entails approving or disapproving applications posted for other staff positions, advertising and affiliating the site with other sites as well as taking care of affiliation requests posted by the members of other sites and posting link-back advertisements on those sites who advertise with us.
Admins shall handle all of the coding and graphics pertaining to site as well as any modifications to the site plot, rules, character formats, taken names, face claims, and bans on certain character types/species and members. Once a character has been accepted Admins need to assign that person the proper member group as well as edit the correct information into their custom title.
Admins are of the highest command therefore they have the right to remove any staff member from their position if they are seen to be abusing their powers or are proven incapable of carrying out the jobs assigned to them. Should the site experience problems or is going to be put into maintenance mode Admins are required to send out a mass email alerting members to any major changes. Admins are also the ones who are in charge of issuing active checks as well as sending out the mass pm and email to members and making the announcement on the board for all to see. Once the active check is over Admins are responsible for deleting the inactive members and moving their bios and threads to the cemetery.
Should the matter arise in which member accounts must be approved before they can be activated this is the job of the Admins.
It is the job of the Admins to speak with other staff about organizing site wide events and special tournaments as well as modifying the Of the month section of the side tables. When "Of the Months" are chosen Admins are NOT allowed to vote for themselves, by must vote for other members/staff members or not vote at all. Admins have the right to post up polls asking member's opinions on new ideas for the site or to vote on ideas submitted by members.
Remember! All staff work for the members and the site. They must take into consideration the feelings of the members as well as the staff and what is best for the members and the site. There may be times where staff must forego their own comfort zones in order to do what is best.
Admins are to take up any slack in duties assigned to other staff members should they become absent. Admins will have patients in dealing with member confusion or discrepancy pertaining to why a character was declined or why a thread was deleted or a person was suspended or banned from the site. Admins must be willing to work out compromises with both members and other staff.
Should a situation arise in which other staff members cannot solve a situation or need advice from an Admin, it is up to the Admins to take charge of the situation and pass down a verdict to the rest of the chain of command.
Admins are to be part of the site store, known as the Blood Haven. It is the duty of all staff to partake in this function of the site.
Admins may administer punishments and warnings to other staff members and members as they see fit. The punishment must fit the crime. For a minor offense a minor consequence must be given. For example if a person double posts in the rp section of the board it is allowed under the following; they ran out of characters in their first post and need to finish it, they are asking to end the thread, reserving a posting spot. If the double post has no relevance to the rp it is considered spam, the post shall be deleted and the member shall be given a verbal warning by the staff through pm.
If a person is continuing to spam the cbox a fitting punishment is to temporarily ban them from the cbox, remove a set amount of their gold, and issuing a verbal warning. Admins are to use their best judgment in banning or suspending and issuing punishments to members and other staff members. Do not go overboard in these matters. Should an extremely large problem arise Admins have the right to call a staff meeting to decide as to what the next step should be.
Global Moderators
For the time being two global mods shall be instated. Global Moderators are the second step in the chain of command. If neither of the Administrators are around it is up to the Global moderators to act in their stead in terms of decision making. Global Moderators have most of the administrative powers Administrators have save for access to edit the boards and categories themselves. Global Mods are required to put in at least three days worth of presence every week.
The main job of Global Moderators is as follows: to read over bios and either accept or decline them, to keep track of all information posted by Admins and to help members understand this information and answer any questions they may have regarding the information. Global Moderators are the main go-to people concerning cases between members such as arguments, possible god-modding cases, harassment incidence, spam posting, meta-gaming, everything. Global Mods are the "main police" of the site.
Each Global Mod shall have a jurisdiction assigned to them, they shall have two moderators assigned under them. One Global Mod has the responsibility of watching over the Rp Category of Peaceful Providences and Neutral Providences along with their two Mods. The second Global Mod shall be assigned to the Hostile Providences and the Extra's [beyond the looking glass] category with their two mods. The mods are to report back to the global mods about anything which appears out of the ordinary in a thread as well as relay information about any argument or any other cases to the Global Mods.
Global Mods are to assign Member groups to people once their bios have been accepted as well as relocating their bios to the appropriate sub-board.
Global Moderators have the right to make announcements as well as sending out mass pms and emails concerning important events. They also are to help in editing the face claim and the taken named lists as well as the banned lists. Global Mods have the ability to issue verbal warnings as well as suspending members, locking threads, moving threads, taking away gold using their best judgment. However! They are required to report all instances to the Admins.
In terms of banning a member a Global Mod must receive permission from an Admin to do so.
Global Moderators are not allowed to vote for themselves during the "Of the Month" awards, they must vote for someone else, either a member or another staff member.
In terms of dealing with affiliations and advertisements, Global mods are to post link back ads on sites who advertise with us. They are also to post up affiliation requests with our site as well.
Moderators
The position of Moderator is the position most likely to have more people added on to. For right now we shall begin with four Moderators. In order to qualify for the position of moderator one needs little experience in being a staff member seeing as the Mods do not handle anything extremely large such as dealing with codes and banning members, suspending people and so on. A mod is required to be on at least three times a week just as the other staff positions.
The job of Moderator is mainly to be the extra eyes and ears of the Admins and Global Mods. Once a person has been accepted as a Mod they shall be assigned to a Global Moderator's group and shall be responsible for keeping an eye on all posts and threads within the category that G-mod is assigned to over see.
Mods possess the ability to edit member profiles. They may also change member custom titles as well as change the group the member belongs to if need be.
Mods are given the ability to edit the headers and footers in order to post up affiliation requests. Mods can also edit and delete calendar entries as well as see invisible users, view poll voters and view IP's to report back to other staff should a member need to be banned or suspended from the site. Mods are also given the ability to email and pm all members if asked by another staff member to do so. Aside from all of this, Mods are given the ability to edit posts, delete posts, delete threads, move threads, lock threads, lock polls and use advanced moderation mode.
Mods are also given the ability to verbally warn members for breaking the rules and will be able to lock and or delete any offending posts/threads posted by the member. They are to report any abusive and inappropriate behaviors to the higher staff members for analysis on what the punishment should be.
Just as with the other staff positions, Moderators are not allowed to vote for themselves during the "Of the Month" contests. They may vote for any other member or staff member but not themselves.
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